Joint Commercial Operations Common Communications Channel

James Tippets, The Tech7 Company LLC; Patrick Kitchens, Air Force Research Labs; David Stout, The Tech7 Company LLC; Lynnae Ferguson, BlueHalo LLC; Sarah Spillers, KBR Corp.; Jackson Jarvie, Parsons

Keywords: Commercial Operations, Global Communications, Cross-Culture Communications, SDA Coordination, Crew Coordination, Global Community

Abstract:

Since 2019 the JCO community has been utilizing commercial space data to improve and share global awareness of potentially concerning space events. During the last 6 years the JCO community has grown from a single nation to a group of 20 collaborative countries organized into 3 global regions. This rapid growth has elevated the need to have clear and information rich communication between each region and through various languages. The DRAGON Army (DA) in support of the JCO has been actively cultivating new tools and technologies to deliver effective and game changing communication opportunities to improve cross region and cross language interoperation. The DA, in support of the JCO, hosts a customized Mattermost server that serves as the investigation hub for space events providing a quick and communal organization of event chatter and analysis product distribution.  The JCO has engaged ClickUp to improve crew scheduling complexities and has established a pattern of using crew logs to clarify event processing progress during shift handovers. The DA developed Mission Management Board will be enhancing its Notice to Space Operators distribution granularity to allow recipients to select only those event types that are of greatest interest to them. The DA in coordination with the JCO Futures team has cultivated a new video conference capability, ForgeStream, that focuses on accessibility, language translation and integrability with other DA tools. The JCO global community has grown rapidly over the last several years and is staged to continue to expand to over 45 countries in the next few years; The advances in clear communication mentioned in this paper will facilitate active and healthy growth in the future.

Date of Conference: September 16-19, 2025

Track: Space Domain Awareness

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