Denise Aleva (AFRL), Dr. James McCracken (The Design Knowledge Company)
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Abstract:
This paper will overview a Cognitive Task Analysis (CTA) of the tasks accomplished by space operators in the Combat Operations Division (COD) of the Joint Space Operations Center (JSpOC). The methodology used to collect data will be presented. The work was performed in support of the AFRL Space Situation Awareness Fusion Intelligent Research Environment (SAFIRE) effort. SAFIRE is a multi-directorate program led by Air Force Research Laboratory (AFRL), Space Vehicles Directorate (AFRL/RV) and supporting Future Long Term Challenge 2.6.5. It is designed to address research areas identified from completion of a Core Process 3 effort for Joint Space Operations Center (JSpOC). The report is intended to be a resource for those developing capability in support of SAFIRE, the Joint Functional Component Command (JFCC) Space Integrated Prototype (JSIP) User-Defined Operating Picture (UDOP), and other related projects. The report is under distribution restriction; our purpose here is to expose its existence to a wider audience so that qualified individuals may access it.
The report contains descriptions of the organization, its most salient products, tools, and cognitive tasks. Tasks reported are derived from the data collected and presented at multiple levels of abstraction. Recommendations for leveraging the findings of the report are presented. The report contains a number of appendices that amplify the methodology, provide background or context support, and includes references in support of cognitive task methodology. In a broad sense, the CTA is intended to be the foundation for relevant, usable capability in support of space warfighters. It presents, at an unclassified level, introductory material to familiarize inquirers with the work of the COD; this is embedded in a description of the broader context of the other divisions of the JSpOC. It does NOT provide guidance for the development of Tactics, Techniques, and Procedures (TT&Ps) in the development of JSpOC processes. However, the TT&Ps are a part of the structure of work, and are, therefore, a factor in developing future capability.
The authors gratefully acknowledge the cooperation and assistance from the warfighters at the JSpOC as well as the personnel of the JSpOC Capabilities Integration Office (JCIO). Their input to the process created the value of this effort.
Date of Conference: September 1-4. 2009
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